Terms of service

Welcome to Besoon (the “Site”), operated by Yiwu Haoyang Daily Necessities Co., Ltd. (“we”, “us”, or “our”). By accessing or using our website at https://www.besoon.us/ (the “Site”) and purchasing products from us, you (“you” or “your”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site or services.

Effective Date: April 28, 2026

1. Company Information


Full Legal Name: Yiwu Haoyang Daily Necessities Co., Ltd.

Registered Address: 1st Floor, Unit 3, Building 7, Area 1, Machatang, Niansanli Street, Yiwu City, Jinhua, Zhejiang Province, China, 322013

Unified Social Credit Code: 91330782MA8G60J936

Contact Phone: +86-151-5890-5812

Contact Email: support@besoon.us

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (China Standard Time, UTC+8)

2. Use of the Site


By using this Site, you agree to:

  • Be at least the age of majority in your jurisdiction (18 years or older)
  • Provide accurate, current, and complete information when creating an account or placing an order
  • Use the Site only for lawful purposes and in accordance with these Terms
  • Not copy, reproduce, distribute, or modify any content on the Site without our prior written permission
  • Not use any automated tools (e.g., bots, scrapers) to access the Site for unauthorized purposes

We reserve the right to suspend or terminate your access to the Site at any time, without prior notice, if we believe you have violated these Terms.

3. Products and Pricing


  • All products listed on the Site are subject to availability. We reserve the right to discontinue products at any time without notice.
  • Prices are listed in US Dollars (USD) unless otherwise stated and are subject to change without prior notice.
  • We strive to ensure all product descriptions, images, and pricing information are accurate. However, errors may occur, and we reserve the right to correct any mistakes (including pricing errors) after an order is placed. If we cannot fulfill your order due to a pricing or product description error, we will notify you and offer a full refund.
  • Product colors, sizes, and appearances may vary slightly due to monitor display differences, manufacturing tolerances, and material characteristics.

4. Orders and Payments


  • By placing an order on our Site, you are making an offer to purchase products subject to these Terms. All orders are subject to acceptance by us, which will be confirmed via email after payment verification.
  • We accept payments via the methods listed on our Site at checkout (e.g., credit cards, PayPal). All payments must be made in full at the time of order placement.
  • You represent and warrant that you have the legal right to use any payment method you provide.
  • We reserve the right to cancel or refuse orders at our discretion, including orders that appear to be fraudulent, violate our policies, or are placed by customers with whom we have had prior disputes.
  • Once your order is confirmed and payment is received, we will process and ship it in accordance with our Shipping Policy.

5. Shipping and Delivery


  • All shipping details, including delivery times, costs, and tracking information, are outlined in our separate Shipping Policy.
  • Delivery estimates are approximate and not guaranteed. Delays may occur due to customs processing, weather, carrier issues, or other circumstances beyond our control.
  • Risk of loss and title to products pass to you upon delivery to the carrier.

6. Returns and Refunds


  • Returns and refunds are governed by our separate Refund Policy. Please review it carefully before placing an order.
  • All return requests must be submitted within the timeframe specified in our Refund Policy, and products must be returned in unused, original condition.

7. Intellectual Property


  • All content on the Site, including text, images, logos, graphics, product descriptions, and software, is the property of Yiwu Haoyang Daily Necessities Co., Ltd. or our licensors and is protected by copyright, trademark, and other intellectual property laws.
  • You may not use, reproduce, distribute, or modify any content from the Site without our prior written consent.

8. User Accounts


  • To place orders, you may be required to create an account on our Site. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
  • You agree to notify us immediately of any unauthorized use of your account or any other security breach.
  • We are not liable for any loss or damage arising from unauthorized account access caused by your failure to protect your login information.

9. Disclaimers


THE SITE AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted or error-free, or that the products will meet your expectations.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

10. Limitation of Liability


TO THE FULLEST EXTENT PERMITTED BY LAW, YIWU HAOYANG DAILY NECESSITIES CO., LTD. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL.

Our total aggregate liability to you for any claim related to these Terms or your use of the Site shall not exceed the total amount you paid to us for the specific order giving rise to the claim.

11. Indemnification


You agree to defend, indemnify, and hold harmless Yiwu Haoyang Daily Necessities Co., Ltd., its officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from:

  • Your breach of these Terms
  • Your use of the Site or products
  • Your violation of any third-party right, including intellectual property rights

12. Governing Law and Dispute Resolution


  • These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China, without regard to its conflict of law principles.
  • For customers located outside of China, these Terms shall also comply with the consumer protection laws of your country of residence where applicable.
  • Any dispute arising out of or related to these Terms or your use of the Site shall first be resolved through amicable negotiations. If unresolved, the dispute shall be submitted to the competent courts in Yiwu City, Zhejiang Province, China.

13. Modifications to Terms


We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the Site with an updated Effective Date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

14. Contact Us


If you have any questions about these Terms, please contact us at:

Email: support@besoon.us

Phone: +86-151-5890-5812

Address: 1st Floor, Unit 3, Building 7, Area 1, Machatang, Niansanli Street, Yiwu City, Jinhua, Zhejiang Province, China, 322013